This Privacy Policy belongs to Thiingo LLC and applies to all websites, platforms, subdomains, and digital services operated under our brand, including the full set of domains represented by thiingo.com, tattoo.thiingo.com, guitartab.thiingo.com, therapy.thiingo.com. Everything stated in this document applies equally and fully to all these pages, services, and associated digital environments, regardless of the domain through which the user accesses our content or products.

1. Introduction

This Privacy Policy explains how we collect, use, and safeguard the personal information of users who visit our website and purchase our digital products. We are committed to managing personal data with responsibility, transparency, and respect, operating in accordance with applicable laws and maintaining the highest standards of data protection.

2. Information We Collect

To provide our services, improve the user experience, and process the purchase of digital products, we collect different types of information. Users may provide information directly, such as name, email address, account credentials, and details necessary to complete a purchase. We also automatically collect technical and behavioral data through cookies, tracking technologies, and analytics tools, including IP address, device information, browsing activity, on-site interactions, and advertising-related data. Third-party tools such as Google Analytics, Facebook Pixel, and Facebook Conversion API may also register technical data related to user behavior.

3. Purpose of Data Processing

The information we collect is used to give users access to the digital products they purchase, manage user accounts, enhance the functionality of our platform, improve performance, and personalize the browsing experience. Data is also processed to perform statistical analysis, measure the effectiveness of advertising campaigns, answer inquiries, send purchase-related emails, and deliver promotional or informational messages when the user has authorized such communications. We do not sell or share personal data with third parties that are not directly involved in delivering our services.

4. Cookies and Similar Technologies

Our website uses first-party and third-party cookies to ensure proper functionality, remember user preferences, analyze site traffic, and display advertisements that may be relevant to the user’s interests. Google Analytics helps us understand how visitors use our pages, while Facebook Pixel and Conversion API allow us to measure and optimize advertising performance. Users may modify their cookie preferences at any time within their browser settings; however, disabling certain cookies may affect site functionality.

5. Minors

Our products are primarily intended for users aged 18 or older. Minors may access our content only with the supervision and consent of a parent or legal guardian. Purchases cannot be completed by minors directly, as all transactions must be made using payment methods owned by an adult. If we detect an account created by a minor without supervision, we may take steps to verify consent or remove the associated information to comply with child protection regulations.

6. Digital Product Sales

Payment processing is handled by secure third-party platforms that comply with international security standards. We do not store full credit card details on our servers. Once a purchase is completed, users receive immediate or scheduled access to the digital products they have bought. The email address provided by the user is essential for sending purchase confirmations, access instructions, and any relevant support.

7. Third-Party Services and Providers

We work with external service providers who assist in operating our website, processing payments, analyzing performance, and running advertising or email campaigns. These providers may process personal data on our behalf under strict confidentiality agreements. Common providers include email marketing platforms such as Mailchimp or Brevo, analytics services, payment processors, and advertising networks. All providers adhere to strong data protection requirements.

8. User Rights

Users have the right to request access to the personal information we hold, update inaccurate data, request its deletion, object to certain processing activities, or request the portability of their data when applicable. Users may also withdraw consent for promotional communications at any time. All requests will be handled within a reasonable period, following legal requirements.

9. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, administrative, or tax obligations. Information related to purchases may be stored for the duration required by financial or compliance regulations.

10. Data Security

We implement technical, administrative, and organizational measures to protect personal information from unauthorized access, modification, loss, or inappropriate disclosure. While no system can guarantee absolute security, we work continually to ensure that user data remains protected.

11. External Links

Our website may include links to external sites. We are not responsible for the privacy practices of those websites, and we encourage users to review their policies upon visiting them.

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time to reflect legal changes, service improvements, or internal adjustments. Whenever significant modifications are made, the updated version will be clearly published on this same page along with the date of revision.

13. Contact

For any inquiries related to this Privacy Policy or to exercise data rights, users may contact us at:
info.josecabiativa@gmail.com